"വിക്കിപീഡിയ:Volunteer response team" എന്ന താളിന്റെ പതിപ്പുകൾ തമ്മിലുള്ള വ്യത്യാസം

(ചെ.) moved Wikipedia:OTRS to Wikipedia:Volunteer response team: the term "OTRS" is excessively obscure, does not adequately describe what the team does, and would become obsolete if we ever started using a different ticket management system.
(ചെ.) update shortcuts, rephrase lede - still more to be done
വരി 1:
{{Policy|WP:VRT|WP:OTRS}}
{{nutshell|1=The OTRS volunteer response team handles a range of liaison and assistance tasks across all Wikimedia projects. A [[#Dispute resolution|dispute resolution process]] exists for any editor querying actions based on an OTRS ticket.}}
{{Policy list}}
 
Within Wikimedia,The '''OTRSVolunteer Response Team''' refersis toa bothgroup theof volunteers andwho softwareanswer that organize, handle, and respond tomost e-mailsmail sent to Wikipedia and the [[Wikimedia Foundation]]. The Foundationteam utilisesuses [[OTRS|Open-source Ticket Request System]] ("OTRS") software to organize and process the e-mail that it receives.
 
OTRS provides an organized way for multiple people to categorize and respond to third party e-mails, and can be conceived as a kind of Wikimedia-wide customer service e-mail team. Volunteers (also called "respondents", "agents" or "OTRS team members") must have an exceptionally good track record on Wikimedia projects, and may be required to provide personal identification to the [[Wikimedia Foundation]].
"https://ml.wikipedia.org/wiki/വിക്കിപീഡിയ:Volunteer_response_team" എന്ന താളിൽനിന്ന് ശേഖരിച്ചത്