"വിക്കിപീഡിയ:Volunteer response team" എന്ന താളിന്റെ പതിപ്പുകൾ തമ്മിലുള്ള വ്യത്യാസം
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(ചെ.) moved Wikipedia:OTRS to Wikipedia:Volunteer response team: the term "OTRS" is excessively obscure, does not adequately describe what the team does, and would become obsolete if we ever started using a different ticket management system. |
(ചെ.) update shortcuts, rephrase lede - still more to be done |
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വരി 1:
{{Policy|WP:VRT|WP:OTRS}}
{{nutshell|1=The
{{Policy list}}
OTRS provides an organized way for multiple people to categorize and respond to third party e-mails, and can be conceived as a kind of Wikimedia-wide customer service e-mail team. Volunteers (also called "respondents", "agents" or "OTRS team members") must have an exceptionally good track record on Wikimedia projects, and may be required to provide personal identification to the [[Wikimedia Foundation]].
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